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Workplace - FAQs
What is workplace mediation?
Workplace mediation is where a mediator assists an organization in solving conflict between co-workers and other organizations. The conflict may involve two parties or may involve an entire divisions.
Why should our organization use mediation?
Since we spend most of our waking hours at work, any work-related conflict can greatly affect our overall mood towards our co-workers, our families, and ourselves. Therefore, when workplace conflict is appropriately addressed, workers are happier with themselves and their co-workers -- making a much more productive environment for all employees!
What if my conflict is with my supervisor/employee?
Many conflicts arise from how supervisors interact with their employees and how employees interact with their supervisors. Generally, a supervisor knows what needs to be done, but not how to communicate it to the employee without conflict, and the employee knows their concerns, but not how to respectfully address them to their supervisor. Mediation Northwest not only provides organizations mediation, but also provides communication training on how to effectively communicate in the workplace without conflict.
Is mediation cost effective?
Yes! Mediation can save an organization thousands of dollars in productivity costs. Additionally, by appropriately addressing conflict, organizations dramatically reduce employee turn-over rates and thus increase profit margins by limiting re-training costs.
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